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Got a question? We're here to answer. If you don't see your question here, drop us a line.

  • How much do I inflate my SUP or kayak?
    Our inflatabe watercraft come with all the components needed to fully assemble and inflate. Included in the rental will be a set of instructions that will specify how to properly inflate and the PSI range for that particular craft. Hand pumps for the paddle boards come with built-in pressure gauges, while kayaks come with separate air pressure gauges. Standup paddle boards should be inflated to no more than 15psi. The kayaks have 3 different chambers than need to inflated in a specific order to about 1.14psi.
  • When is my rental due back?
    During the reservation process you will select a pickup date and duration. The rental equipment will be due back by 9:00pm on the last day of the rental term.
  • What happens if the equipment gets damaged while I'm renting it?
    We understand that accidents can happen while renting our equipment. If the equipment is damaged while in your care, please contact us immediately so that we can assess the damage and discuss any replacement or repair costs. Please note that you may be liable for any costs associated with repair or replacement of damaged equipment. At the time you pick up your equipment a credit card hold may be utilized.
  • Can I rent a from Poyntbreak if I have my own life jackets?
    Yes! You are welcome to use your own life jackets when renting a boat from Poyntbreak. However, we do require that there are enough life jackets for all participants while on the water, that the life jackets meet U.S. Coast Guard regulations, and are in good condition.
  • Are there any discounts available?
    Yes, we offer a variety of discounts and special offers throughout the year. Please check our website or contact us for more information.
  • What is the cancellation policy?
    All cancellations must be made at least 48 hours prior to the scheduled rental date. If the cancellation is within 48 hours of the rental date, you will be charged a cancellation fee of 25%.
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